MHS Caster & Manufacturing Company announced the selection of IBT, Inc. Mt. Vernon, Illinois as their 2011 Branch of the year! Although Mt. Vernon consistently ranks at or near the top, MHS’s standards were not based solely on total purchases.
They also considered what it takes to make a good partnership. They concluded that in all aspects, the employees at IBT’s Mount Vernon branch exceed expectations. The following items were criteria:
- Looking for and sharing multiple opportunities
- Developing product awareness with their customer base
- Teamwork that meets or beats customer expectations
- Creating long term value propositions for all
Gary Devlin, VP Business Development at MHS Caster & Manufacturing Company, said “The staff at Branch 14 exemplifies in every way what good customer service really means. We’re proud to play a small part in that effort!”
Steve McDonald, Wayne Jones, Tom Capps, Mike Casseday and Nathan Karcher have earned MHS Caster’s sincerest thanks! This award presented to the Mount Vernon branch by Gary Devlin.