IBT has established a one-of-a-kind online forum for all things industrial.
The new online MRO Experts Forum is your web community for discussion and for advice on parts, troubleshooting, product applications, processes, and other industrial solutions. Visit the forums, and you will find a place to pick the brains of your peers as well as IBT’s best product and application experts. The best part – this resource is completely free!
Dennis Chepurnov, Director of Marketing at IBT, explains the logic behind the new program: “Hosting the Experts Forum makes sense for IBT. We have always been about more than just selling parts – we focus on helping our customers solve problems.
"In these tough economic times, many companies are struggling to make the right decisions on very limited budgets. Yet there is a wealth of MRO knowledge and expertise spread across the industry.
Tough times call for cooperation. I think the Experts Forum can facilitate knowledge sharing, and hopefully evolve into a useful online resource for thousands of users.”
To post on the Board, you will need to register, but the process is fast and free. You will be asked to provide a small amount of information, then get down to business. Once logged in, you can start new discussion topics, and post replies to others. You can also use the User Control Panel to manage and update your profile, preferences, subscribed forums and topics.
Don’t have time check back for answers? Simply subscribe to the topic, and you will receive an email when someone posts an answer to your question.
For the existing IBT customers, the MRO Experts Forum, coupled with the website’s live chat feature (IBT Live Chat Real Time, Real People, Real Help – Aug/Sep 2008) represents a new, convenient channel for access to IBT’s product and service specialists. Of course, as in the past, the traditional customer support will still be available by telephone, email, and in person.
Information, knowledge, technical assistance, expert opinions, experienced product specialists, application specific help and problem solving people: all available from IBT. Just ask, call, email, log on, come in, or shout for help.
